When customers are asked about metrics of success and what they expect from an ideal partner in terms of process advancement, it's all about work, research and innovation.
But when it comes to describing the collaboration between IMA and Hyland’s, it's about making a common commitment to the highest product quality.
Hyland’s is celebrating more than a century long commitment to making safe and natural homeopathic medicines.
Throughout all these decades, the company has stayed true to the inspiration and dedication of its founders — starting with pharmacist and visionary George Hyland back in 1903 — to make safe and natural medicines available to all.
Back in 1903, eight physicians founded the Standard Homeopathic Pharmacy in Los Angeles, on 7th Street between Broadway & Spring, with retail at street level with manufacturing in the basement.
Since then, Hyland’s has been driven by the simple scientific theory that the body can call on its own natural defences to heal itself.
This is the very basis of homeopathic medicine. So, even when cultural and political factors have pushed homeopathic medicine away from the mainstream, Hyland’s has held its ground with integrity and wisdom.
Today, the company stands as a leader in developments that meet the changing health needs of our modern world.
From serious athletes who use Hyland’s Leg Cramps quick-dissolving tablets on their 3000-mile adventures, to sniffling children who send their parents running to fetch Hyland’s 4 Kids Cold 'n' Cough so they can get back to feeling like themselves again, Hyland’s medicines share the journeys of people’s lives.
Partnering with Hyland’s since 2010, IMA Active is the one-stop supplier of equipment for product development and the entire manufacturing chain.
All IMA Active solutions benefit from the know-how of both experts specialising in individual product lines and the shared — and cultivated — knowledge of entire teams.
IMA Active not only provides a vast selection of integrated equipment, but also a host of tailored solutions for specific applications.
"IMA's state-of-the-art technologies are well known all over the world. Our new manufacturing facility for Hyland’s products will include IMA equipment for processing and packaging to ensure the best and most consistent product quality," says Jim Duquesnel, Vice President of Research and Technology Development at Hyland’s.
"But, with IMA, what really makes a difference is the company’s ability to provide assistance for start-up processes and scale-up. It's crucial for us to establish and optimise process design, and extend quality into each step of our manufacturing process."
IMA Active’s process and development laboratory includes 10 test rooms with a controlled environment, staffed by qualified pharmacists and process engineers who offer process set-up and optimisation assistance.
IMA's after sales technical assistance is valuable as well. "The high quality after sales support provided by IMA North America also influenced our choice of partner. At every step, we have appreciated IMA’s positive attitude: both the technical team and their management show great willingness to collaborate with us," concluded Jim.